THERMOFOIL COMPONENTS 10 YEAR CERTIFICATE OF WARRANTY
All components manufactured by TDM are warrantied by the manufacturer to its customer against defects occurring in the manufacturing process, subject to the terms and conditions stated here:
The warranty covers only those items specified herein and do not cover defects or damages attributed to installation, misuse or normal surface weathering, or defects and damages caused by accidents or by fire or other Acts of God, or any other acts or occurrences beyond the manufacturer’s control. The exclusive remedial action provided for the customer by the manufacturer shall be repair, restoration or replacement of the components found to be defective once examined by the manufacturer.
The replacement of new materials for those as may be defective may result in a colour variance in comparison to the original installed laminates due to slight colour texture changes by the laminate manufacturers and it is not indicative of a defect. TDM reserves the right to substitute such laminates as are then being manufactured and is only obligated to match the colour and quality with such products as it is manufacturing at the time of defect and/or replacement.
The warranty is limited to repair, restoration and/or replacement by TDM of any defective unit provided the manufacturer and TDM is in receipt of the defective unit at its place of business: 1730 Meyerside Drive, Mississauga, ON L5T1A3. Under any circumstances the shipping of defective product is the responsibility of the customer. Disposal of defective unit once examined is the responsibility of the customer.
Limitation of liability: It is understood and agreed that manufacturer’s liability, whether in contract, in tort under any warranty, in negligence or otherwise, shall not exceed the return of the amount of purchase price for the defective item paid by purchaser and under no circumstances shall seller be liable for special, indirect or consequential damages. No action, regardless of form, arising out of the transactions under the agreement may be brought by the purchaser more than one year after the cause of action has accrued.
Warranty Activation Process
To activate your warranty, please download and complete the form below. A member from our team will confirm your activation and a warranty card will be mailed to you. If you ordered your cabinets doors through a contractor, please get in touch with them to receive your order number.
Warranty Claim Process
To submit a warranty claim, please download and complete the form below so that we can assist you accordingly. The form can be submitted to us via email. Please attach photos for reference. You may be required to return the product for inspection. Once your claim is processed, someone from our team will get in touch with you.